Roblox billing support

Robux Purchase Not Showing? Common Problems and Solutions

Paying for Robux and not seeing the balance update can be worrying, especially when your credit card, debit card, PayPal account or mobile wallet already shows a charge. In many cases, the problem is caused by using the wrong Roblox account, a delayed payment authorization, an app synchronization error or unconverted gift-card credit. Follow these […]

Robux Refund Guide: What Roblox Purchases Can Be Refunded?

Roblox purchases can involve real money, Robux, gift cards, subscriptions and third-party payment processors. Refund eligibility depends on what was purchased, the payment method and whether the transaction was authorized. As a general rule, Roblox treats Robux and most virtual-content transactions as final. However, limited exceptions may apply to certain local-currency purchases, unauthorized charges and […]